Effective Date: June 30, 2024
Introduction
This Refund Policy applies to all purchases of digital products made through Nuq4. Please read this Policy carefully before purchasing any digital products from the Website.
Digital Products
“Digital Products” means any product or service that is delivered electronically, such as eBooks, audio files, video files, software, templates, and other downloadable materials.
Non-Refundable Digital Products
All Digital Products are non-refundable and non-returnable. This means that once you purchase a Digital Product, you cannot cancel your order or receive a refund.
Reasons for Non-Refundability
Digital Products are non-refundable for the following reasons:
- Instant Delivery: Once you purchase a Digital Product, you are immediately granted access to the product. You cannot return the product or request a refund once you have downloaded or accessed the product.
- Nature of Digital Products: Digital Products are intangible and cannot be physically returned. Once you have downloaded or accessed a Digital Product, you have a permanent copy of the product.
- Protection of Intellectual Property: Digital Products are protected by copyright and other intellectual property laws. Refunding Digital Products would allow customers to obtain unauthorized copies of the products.
Exceptions
We may, in our sole discretion, grant a refund or exchange for a Digital Product in the following limited circumstances:
- Technical Error: If you are unable to access or download a Digital Product due to a technical error on our part, we will provide you with a refund or exchange.
- Incorrect Product: If you receive a Digital Product that is different from the product you ordered, we will provide you with a refund or exchange for the correct product.
Requesting a Refund
If you believe that you are entitled to a refund under this Policy, you must contact us within 7 days of your purchase. Please include your order number and the reason for your request in your email.
Our Decision
We will review your request and notify you of our decision within 3-10 days. If we approve your request, we will issue a refund to the original payment method used for your purchase.
Changes to this Policy
We may change this Policy at any time. If we make any material changes, we will notify you by email or by posting a notice on the Website.
Contact Us
If you have any questions about this Policy, please contact us.
Additional Terms
This Policy constitutes the entire agreement between you and us with respect to the subject matter hereof and supersedes all prior or contemporaneous communications, representations, or agreements, whether oral or written.
If any provision of this Policy is held to be invalid or unenforceable, such provision shall be struck from this Policy and the remaining provisions shall remain in full force and effect.
No waiver of any provision of this Policy shall be effective unless in writing and signed by both you and us.
Our failure to enforce any provision of this Policy shall not waive our right to enforce such provision or any other provision of this Policy at any time.
This Policy shall be binding upon and inure to the benefit of the parties hereto and their respective successors and permitted assigns.
You may not assign this Policy without our prior written consent.
This Policy shall inure to the benefit of the parties hereto and their respective successors and permitted assigns.
Thank you for using Nuq4.com!